Nobody leaves a message
When no one picks up, the caller doesn't wait and doesn't try again — they call the next name on the list. You never find out that call happened.
AI receptionist · phone, WhatsApp, web chat
An AI receptionist for your business.
Mareta answers the phone, replies on WhatsApp and web chat, books appointments and handles enquiries — around the clock, while you get on with the work.
Works on your existing number. Your data stays in Croatia.
Incoming call · +385 91 •• ••4
Table booked
Summary
The guest asked for a table for four on Saturday at 9:00 pm, terrace. The booking is in the calendar and the confirmation has been sent.
- Confirmation sent via WhatsApp
- Transcript saved
Why this exists at all
Business isn't lost on price. It's lost on the call nobody answered.
Your hands are full and the phone rings
A patient is in the chair, a guest is waiting at the bar, a car is up on the lift. Someone has to choose — and someone is always left without an answer.
An enquiry at 9:30 pm won't wait until morning
People sort out their commitments in the evening and at weekends. An answer on the next working day often arrives after the decision has already been made.
A call nobody answered still has a price — you just don't see it on an invoice.
How it works
Three steps to the first conversation.
Setup takes days, not months. You don't change your number, your phone system or the way you work.
You give us the details of your business
Services, opening hours, prices, who does what, frequent questions. Mareta learns the rest from that and speaks the language of your trade.
You choose the voice, the greeting and the rules
When it answers, who it calls and when, what it may confirm on its own and what it passes to you or to a colleague at the front desk.
Every contact stays on record
A summary, a transcript and the outcome of the conversation reach you straight away — by email or message. Nothing depends on anyone remembering.
You keep your number. You keep full control.
Channels
Three ways in, one person to talk to.
The same mind, the same rules and the same calendar — whether someone calls you, writes to you or opens the chat on your site.
Phone
Answers in a natural voice in Croatian, and continues in English, German or Italian when needed. No menus and no pressing numbers.
Answers enquiries and sends appointment confirmations by message — where people are writing anyway and where the confirmation stays on record.
Web chat
On your site, with the same knowledge and the same authority. A visitor gets an answer while still on the page — not by email the next day.
Everything else is a feature inside the plan, not an add-on product:
Bookings and appointments
Team calendar
Confirmations and reminders
Handover to a person
Transcript and summary
Alerts to the owner
Multiple languages
The difference
It doesn't just answer — it finishes the job.
An answer without an outcome still leaves the work to you. Mareta carries the conversation through: checks, records, confirms and reports back to you.
Incoming call · Saturday, 9:42 pm
Guest
Good evening, do you have a table for four on Saturday?
Mareta
Good evening, I'm Mareta, the restaurant's AI receptionist. For Saturday we have 7:30 pm and 9:00 pm — would you prefer inside or on the terrace?
Guest
The terrace, at 9:00 pm if possible.
Mareta
Booked — a table for four, terrace, Saturday at 9:00 pm. I'm sending the confirmation by message to the number you're calling from. See you then!
The calendar is updated
The booking goes in immediately, with an availability check — no double bookings.
The guest has a confirmation
A message with the details arrives within a second. Fewer no-shows and fewer misunderstandings.
You get the summary
Who called, what they wanted and how the conversation ended — with the transcript if you want to hear the detail.
Every conversation ends with something concrete: an appointment, a request logged, or a clean handover to you.
Who it's for
An AI receptionist that knows your trade.
The same product, a different conversation. The questions, the order and the rules are tailored to your line of work.
Clinics
Booking patients in, moving appointments and questions about preparation — while the nurse is with a patient, not on the phone.
- Booking in the evening and at weekends
- Urgent cases are passed on at once
- Data and voice stay in Croatia
Auto repair shops
Service appointments with the registration, the model and a description of the fault — the job sheet is ready before the vehicle arrives.
Take a lookRestaurants
Table bookings during the rush and in the evening, when the phone is loudest and the staff are busiest.
Take a lookSalons, hotels and apartments, agencies, sports centres and trades — get in touch and we'll put together the script for your line of work.
Trust
Conversations with your clients stay at home.
Data is processed in Croatia
Recordings, transcripts and summaries stay in our environment in Croatia.
ISO/IEC 27001 and ISO 9001
Certified information security and quality management systems (DNV).
GDPR
Clear purposes of processing, retention periods and a data processing agreement with every service.
EU AI Act
The person on the line always knows they are talking to an AI. Mareta introduces itself at the start of the conversation.
The telephony is ours
Our own telecom platform, a Croatian operator since 2008. The number and the assistant in one place.
Local support
The people on the phone speak Croatian and know your setup — no tickets disappearing into the unknown.
A Croatian company, European standards.
Pricing
Three plans, no hidden items.
You choose the plan by how many conversations you have and how much Mareta is allowed to finish on its own.
Start
Small teams and trades with a moderate number of calls.
49 €/ month
Obračun mjesečno, bez ugovorne obveze.
- Includes 150 minutes of conversation per month
- Works on your existing number
- Phone and web chat
- A summary and transcript of every conversation
- Handover to a person
Reception
For those who live by appointments: clinics, repair shops, restaurants, salons.
249 €/ month
Obračun mjesečno, bez ugovorne obveze.
- Includes 800 minutes of conversation per month
- A phone number included in the price — no need to buy one elsewhere
- Bookings and appointments in the calendar
- WhatsApp and web chat alongside the phone
- Confirmations and reminders by message
- Integration with your calendar and tools
Switchboard
High call volume, several locations and more complex scripts.
449 €/ month
Obračun mjesečno, bez ugovorne obveze.
- Includes 1,600 minutes of conversation per month
- Everything in the Reception plan
- Several locations and rules per team
- Connection to your CRM and business system
- Reports and priority support
Overage €0.30 per minute. Yearly billing is 20% cheaper. Activation €99 — free with yearly billing. Prices exclude VAT.
Questions
What people ask us first.
Do I need a new phone number?
No. Mareta works on your existing number. As we are also a registered telecom operator, we can port your number to us or assign you a new one — in the Reception plan the number is included in the price. Either way you have a single supplier for both the number and the assistant.
What if Mareta doesn't know the answer?
It doesn't make things up. It says it will check and that the right person will get back to them, logs the enquiry and sends it to you. You see exactly what was asked.
Can it hand the conversation over to a person?
Yes, by rules you set — during working hours, for certain topics, or when the caller asks for it. Whoever takes the call gets a short summary of the context, so nothing has to be repeated.
Does Mareta replace the front desk?
No. It catches what the team physically cannot get to: the second call at the same moment, evenings, weekends and the rush. Your people stay where they are worth the most — with the client.
Does the caller know they are talking to an AI?
Yes, always. Mareta introduces itself as an AI at the start of the conversation. That is a legal obligation under the EU AI Act and our own standard — experience shows people talk more calmly when they know who they are speaking to.
Where is my data?
In Croatia, in an environment certified to ISO/IEC 27001. Processing is GDPR compliant, with a processing agreement and agreed retention periods for recordings and transcripts.
How long does setup take?
It depends on how quickly we get the details of your business and access to the calendar. A basic script works very quickly; we fine-tune the rules together over the first conversations.
Does Mareta speak foreign languages?
Yes. Croatian is the default language, and the conversation can continue in English, German or Italian — useful for anyone working with guests and clients from abroad.
Demo
The quickest way to be convinced — have the conversation.
Leave your details and pick your line of work — you get a demo number for your trade that you can call from any phone. Mareta answers in Croatian and carries the conversation through, exactly as it would for a client.
- 1Leave your email and pick your line of work.
- 2You get a demo number with a script for that trade.
- 3You call and hear how your front desk sounds at 9:30 pm.